The rise of the next-gen customer, their rapidly changing needs and the new digital realities – all growing in the backdrop of a pandemic has led to the reimagination of the insurance sector. For eons, there is a believed narrative: Insurance is always sold, not bought. But the insurance companies are not cutting through the noise to create a customer-first world. from IndiaTV Business: Google News Feed https://ift.tt/3qnTAfO
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